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Ottawa Moving Companies Guide

Guidelines for moving companies in Ottawa.

The best Ottawa Moving Companies Guide to a hassle free move.

Good Practice Guidelines for Canadian Movers Canadian movers wishing to ensure continued good relations with their customers should follow these good practices:Provide customers with a pamphlet that outlines customer and mover rights and responsibilities, mover liability for loss or damage, optional programs available, limitations on liability and additional costs associated with each level of liability. The pamphlet should be written in plain language and be easy to understand. Where local move customers request an estimate by telephone, movers should offer to provide the pamphlet by mail, fax, or e-mail.Provide written estimates of costs that describe the shipment and the cost of all services requested by the customer. The estimate should be on company letterhead, and state the name, telephone number and address of the company, a full estimate of the number of boxes to be moved, the size and value of items, the cost per hour or flat rate, terms of payment, and timing of services to be provided. The estimate should be signed by both the company representative and the customer.Abide by the terms of the estimate as provided to the customer, in compliance with all applicable laws.For long distance moves, tag all goods and prepare, prior to the shipment leaving the residence, a descriptive inventory of the goods to be moved that should be signed by the customer or the authorized representative who is present at origin for loading and again at destination as the goods are unloaded. A copy of this descriptive inventory should be provided to the customer prior to shipment.

 

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